Vuori is a popular athleisure and lounge wear brand known for its soft, lightweight fabrics. With versatile options for men and women, it’s helpful to know Vuori’s return and exchange policies.
This guide outlines key policy details, tips, and contact info to smoothly handle any returns or exchanges. Keep reading to learn Vuori’s process.
Overview of Vuori Return and Exchange Policies
Familiarize yourself with Vuori’s standard return and exchange rules:
- Items can be returned within 30 days of delivery.
- Initiate returns online and print a prepaid shipping label.
- Refunds are issued to the original form of payment once received.
- Merchandise must be in original condition with tags attached.
- Swimwear requires a hygiene sticker intact for returns/exchanges.
- Sale items are final sale but can be exchanged for size/color if available.
Knowing these guidelines sets clear expectations. See below for full details on starting the easy return or exchange process.
How to Return Vuori Online Purchases
Vuori simplifies returns for items purchased on their website:
- Sign into your account. This provides order details required for the return.
- Select the item(s) to return. Choose “Return” beside each item.
- Print prepaid shipping label. Vuori emails a return label to print.
- Send package to returns center. Attach label and drop off at any carrier.
- Await refund processing. Once received, Vuori processes the refund within 7-10 days.
The online process is designed for easy returns. Simply initiate, print the label, ship, and await your refund.
| Question | Answer | Category-Specific Eligibility or Items | In-store vs. Online |
|---|---|---|---|
| Vuori Return Timeframe | 30 days from delivery | Swimwear requires hygiene seal | Online only |
| Vuori Return Cost | Free return shipping | N/A | N/A |
| Vuori Refund Timeframe | Within 7-10 business days | N/A | Online only |
| Vuori Original Packaging | Required with tags attached | N/A | Online only |
| Vuori Exchanges | Allowed within 30 days | Sale items can be exchanged if available | Online only |
| Vuori Return Problems | No packing slip: No return allowed | Sale items: Final sale, no refunds | N/A |
| Vuori Packing Slip Required | Yes, required for all returns | N/A | Online only |
Tips for Smooth Vuori Returns
Follow these tips and tricks for easy Vuori returns:
- Carefully review size charts before ordering to prevent the need for exchanges.
- Check that tags are attached and items are in original condition.
- Note sale items are final sale but can be exchanged if available.
- Keep the packing slip handy as it holds important return details.
- Repack items neatly in original packaging to prevent damage.
- Return sooner rather than later within 30 days.
- Contact Customer Service with any return questions.
Proper planning helps reduce returns, but Vuori makes the process smooth if needed.
Exchanging Defective Vuori Items
If any Vuori purchase arrives damaged or flawed, exchanges are allowed outside the normal window when accompanied by the packing slip:
- Notify Vuori promptly of any defective merchandise.
- Have the packing slip handy to verify details.
- Repack the item with original tags and accessories if possible.
- Clearly explain the damage or defect.
- Choose a replacement item or request a refund.
- Typically get prompt resolutions for any defective items.
Vuori aims to make it right if any damaged or flawed items are received. Report promptly and they’ll resolve the issue.
Contact Vuori Customer Service
Reach out to Vuori’s Customer Service team with any questions:
- By Email: [email protected]
- By Phone: 1 (855) 964-7217
- Through Live Chat on Vuori.com
Their team is ready to swiftly assist with returns, exchanges, or any other needs.
Vuori’s Return Policy is Shopper-Friendly
Vuori delivers versatile, cozy athleisure and loungewear straight to you. Their return and exchange policies make shopping worry-free. Items can easily be sent back within 30 days if needed.
Follow the tips provided here and shop Vuori’s collection confidently. Their customer service team is ready to help if any return issues occur.
How does the Vuori return policy work?
Vuori allows items to be returned within 30 days of delivery for a full refund. Initiate returns online, print a prepaid label, and return items in original condition with tags attached. Once received, Vuori processes refunds within 7-10 business days.
What is Vuori’s holiday return policy?
Vuori’s standard 30 day policy applies year-round, including holidays. Items received between October 15 and December 31 can be returned up until January 31 of the following year.
Can you return without a receipt to Vuori?
The original packing slip is required for Vuori returns in place of a receipt. The packing slip contains order details needed to accept and process the return.
How many times can you return without a receipt to Vuori?
Without an original packing slip, Vuori will not be able to look up the purchase details and process a return. The packing slip is required each time an item is returned.
Can you return used or worn items to Vuori?
Vuori only allows unused, unworn items in original condition to be returned. Clothing that shows wear, use, or damage cannot be returned or refunded.
How long does a Vuori refund take?
Once returns are received and verified, Vuori processes refunds within 7-10 business days. The refund will go back to the original form of payment used at checkout.