Faherty Return Policy

The essentials of a return policy concerning the brand Faherty will be elucidated in this all-inclusive guide. By the end of this document, you will be well-informed regarding the intricacies of the Faherty Return Policy, ensuring that a hassle-free shopping experience is maintained from start to finish.

Section 1: The Basics of Faherty Returns

Question Answer Category-Specific Eligibility or Items In-store vs. Online
Return Timeframe You have 60 days from the date of purchase to return an item to Faherty. Final sale items, undergarments, swimwear, beauty products, items that have been worn, washed, or damaged, items that are missing tags or packaging Same for both in-store and online purchases.
Return Cost Returns to Faherty are free for all customers. Exception: Returns made to a third-party shipping center may incur a fee. Same for both in-store and online purchases.
Refund Timeframe Once your return is processed, you will receive a refund within 7-10 business days. The refund will be credited to the original payment method. Exception: Returns made by mail may take longer to process. Same for both in-store and online purchases.
Original Packaging You must return the item in its original packaging, including all tags and accessories. Exception: Items that are returned without the original packaging may be subject to a restocking fee. Same for both in-store and online purchases.
Exchanges You can exchange an item for a different size or color, but you must do so within 60 days of purchase. You can bring the item that you want to exchange to any Faherty store. Exception: Items that are final sale or undergarments cannot be exchanged. You can exchange items for a different size or color in-store, but you can only return items for a refund online.
Problems with Returns If you have a problem with your return, you can contact Faherty customer service for assistance. Same for both in-store and online purchases.
Bill required for return No bill required for in-store returns. Bill required for online returns.

At Faherty, we are committed to ensuring your satisfaction with every purchase. To facilitate this, we offer a 60-day return/exchange policy from the date of purchase. Should you wish to initiate a return or exchange for any reason, you can easily do so through our dedicated platform at faherty.happyreturns.com.

Return/Exchange Timeframe

  • You have a generous 60-day window from the date of your purchase to process a return or exchange.

Happy Returns Locations

  • For a seamless and eco-friendly return or exchange experience, you have the option to visit one of our designated Happy Returns locations. Here, you can drop off your item(s) with no need for a box or a printer.
  • Bonus: For most returns dropped off at our Happy Returns locations, you can expect to see your refund within minutes. Please note that the QR code provided for this option will expire after 30 days if left unused.

Mail-In Returns

  • If you prefer the convenience of mailing in your return, you can opt to print a prepaid shipping label from our platform. This label grants you 30 days to send the item back to us.
  • Kindly note that the initial shipping cost is non-refundable. However, if you are processing an exchange, you won’t incur any additional shipping charges as returns and exchanges are free of charge.

Important Expiration Notice

  • Returns in the “started” status that haven’t been dropped off at a Return Bar or shipped within 30 days will automatically expire. It’s crucial to ensure your return is completed within this timeframe to avoid any issues.

We strive to make the return and exchange process as smooth as possible, giving you multiple options to choose from. Your satisfaction remains our top priority at Faherty.

Section 2: Initiating a Return with Faherty

The Creation of a Faherty Return Account

The inception of your return journey necessitates the establishment of a return account on Faherty’s platform. The creation process is straightforward and will be guided through meticulously.

The Commencement of a Return

The initiation of a return process can be commenced by you. The process is designed to be user-friendly, ensuring a seamless experience.

The Provision of Requisite Information

The processing of your return by Faherty requires the submission of specific information by you. Detailed instructions regarding the information required will be provided.

The Packaging of Your Return

The importance of adequately packaging your return cannot be overstated. Proper packaging is imperative to prevent any damage during the item’s transit back to Faherty. Tips for appropriate packaging will be offered to safeguard the item’s condition.

Section 3: The Unveiling of the Return Process

The Inspection and Approval Process

The fate of your returned item, once it is back in the possession of Faherty, will be disclosed. The examination and approval process will be undertaken to ensure that the return adheres to Faherty’s policies.

The Options for Refunds

A spectrum of refund options is extended by Faherty. The elucidation of these options will empower you to select the one that aligns with your preferences.

Store Credit versus Original Payment Refund

The option of store credit is often more convenient for certain individuals. The advantages of this option will be expounded upon, as well as the situations in which it may be the preferred choice.

The Tracking of Your Return

Faherty’s tracking system will keep you informed about the status of your return. You will be apprised of the item’s location in the process and will be cognizant of the expected timeline for receiving your refund or exchange.

Section 4: Exchanges at Faherty: The Seamlessness of Swapping for Your Preferred Style

The Requesting of an Exchange

If a refund is not your preference, and you desire a different size or color, Faherty facilitates exchanges. The process for requesting an exchange will be outlined.

The Eligibility for Exchanges

Not all items are eligible for exchanges. An enumeration of the items that can be exchanged will be presented.

The Exchange Process

Faherty has streamlined the exchange process, and you will be guided through each step, ensuring that you secure the item that aligns with your desires.

Section 5: The Navigation of Special Cases

Returning Sale Items

Special considerations apply to sale items. It is imperative to comprehend the distinct return rules that govern discounted purchases from Faherty.

Defective or Damaged Products

Despite Faherty’s commitment to quality, instances of defects or damages may arise. The handling of such situations will be elucidated for your understanding.

Gift Returns

Returning a gift procured from Faherty necessitates a distinct approach. The guidance for navigating gift returns will be provided in this section.

Section 6: Frequently Asked Questions (FAQs)

Can swimwear and underwear be returned?

Specific items, such as swimwear and underwear, are subject to particular return policies. These policies will be expounded upon for your clarity.

Is a restocking fee applicable?

The potential application of restocking fees, under certain circumstances, is contemplated. The conditions under which these fees may be imposed will be delineated.

What if the packing slip is lost?

The loss of a packing slip need not be a hindrance to the return process. Procedures for processing a return without the slip will be outlined.

Can a gift card be returned?

Gift cards have unique considerations. The manner in which Faherty manages gift card returns will be elucidated.

Section 7: Tips for Ensuring a Smooth Return Experience

The Importance of Inspecting Items Prior to Return

A critical step in facilitating a smooth return process involves the comprehensive inspection of the item before its return.

The Preservation of Original Packaging

The retention of the original packaging is paramount to safeguard the item during its return shipment.

The Retention of Proof of Shipment

The maintenance of evidence indicating the shipment of your return item is vital. The rationale for this necessity will be clarified.

It is known that shopping online can be daunting, especially when it comes to returns. That is why Faherty is committed to making the process as simple and hassle-free as possible. With their generous 60-day return policy, you can be confident that you are making a safe purchase.

Whether you are not quite satisfied with the fit, have changed your mind, or have simply found a better deal, your Faherty items can always be returned for a full refund or exchange.

See also  Thirdlove Return Policy

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