Anthropologie Return Policy

Embark on a shopping journey with Anthropologie, a world where creativity, style, and elegance intertwine. But what if your chosen treasure doesn’t quite meet your expectations? Fear not, for Anthropologie is committed to making every shopping experience a delightful one.

In this in-depth guide, we will navigate the intricacies of Anthropologie’s return policy, illuminating the path to seamless returns. Whether you’re pondering a return, seeking to understand the rules, or merely curious about the process, we’re here to shed light on the subject. Your satisfaction is our priority.

Return Method Return Fee Return Timeframe Exceptions
Online Orders (Mail) $5.95 deducted from refund Up to 30 days from receipt Face + Body products, Underwear, Swimwear, Pierced jewelry, Face coverings, Special items
Online Orders (Store) Not specified Up to 30 days from receipt Face + Body products, Underwear, Swimwear, Pierced jewelry, Face coverings, Special items
In-Store Purchases Not specified Not specified Merchandise purchased at stores cannot be returned via mail or warehouse
Furniture (Online) Not specified Up to 30 days from delivery date Furniture Guide for details, Unlimited Furniture Delivery items
Furniture (In-Store) Not specified Up to 30 days from delivery date Furniture Guide for details, Unlimited Furniture Delivery items
International Orders Not specified Not specified Contact for more information
Holiday Return Policy Not specified Orders between Oct 1 and Dec 31 can be returned or exchanged through Jan 31 Standard policies apply for orders after this period
General Return Rules Not specified Within 30 days of purchase Unworn, unwashed, and unaltered merchandise with tags, Original packaging, Defective items may be accepted
Store Exceptions Not specified Not specified Wedding gowns, bridal sets, Unlimited Furniture Delivery items must be shipped back, Anthropologie merchandise from independent department stores, Price adjustment
Final Sale Policy Not specified Not specified Reusable and protective face masks, menstrual cups, personal devices from sexual wellness assortment, wedding gowns and bridal sets ending in $.99, and sale items at an additional sale-on-sale discount marked “Final Sale”
Curated By Anthropologie Not specified Not specified Must be returned to the selling partner, Check seller return policies for details
Terrain Live Plants Not specified Not specified Final sale, May not be returned, Replacement or refund for damaged or unsatisfactory plants, Excluded from promotions and discounts

The Essence of Anthropologie’s Return Policy

Anthropologie’s Return Eligibility

If you’re not satisfied with your purchase for any reason, you have 60 days from the day you receive it to inform Anthropologie and initiate a return.

Item Condition

To be eligible for a full refund, items must be returned unworn/unused and in the same condition you received them, with their original packaging and all tags and labels attached. For example, shoes should be returned with the original shoebox.

See also  Patagonia Returns

Anthropologie’s Return Timeframe

You have a 60-day window to send something back to us from the day you receive it. Unfortunately, we cannot accept returns after this time.

Hygiene and Safety

Certain items cannot be returned for refunds due to hygiene and safety concerns. These include Face + Body products if opened, used, or if the protective seal is not intact, underwear if the hygiene seal is not intact or any labels have been broken, swimwear if the hygiene seal is not intact or any labels have been broken, pierced jewelry if the seal has been tampered with or is broken, and face coverings if the seal has been tampered with or is broken.

Anthropologie’s Return Process

To return an item, you will need to post your return to the provided UK address using your preferred international shipping courier. It’s essential to ensure your order ID is visible in the return address and attach a copy of your invoice or confirmation email, including your order number and contact information.

Return Shipping

It’s recommended to send your items back using an insured and trackable shipping method, keeping the tracking number. Unfortunately, Anthropologie Europe and Localised won’t be responsible for lost returns or the cost of your return shipping.

Anthropologie’s Refund Process

Once Anthropologie has received your return and checked that everything’s in order, your original method of payment will be refunded. Please allow approximately 3-10 business days for return processing. You will receive an email when your refund has been processed.

Exchanges

Unfortunately, at the moment, Anthropologie is not accepting exchanges. If you want to exchange an item for another, please return the original one and place a new order instead.

In-Store Returns

It’s important to note that items purchased on Anthropologie Europe cannot be returned or exchanged at Anthropologie Europe stores.

How Do I Initiate a Return with Anthropologie?

Initiating a return with Anthropologie is straightforward. You have 60 days from the day you receive the item to inform Anthropologie and start a return. Follow the provided instructions for returning your item by post.

Can I Return an Item to a Local Anthropologie Store?

As of the current policy, items purchased on Anthropologie Europe cannot be returned or exchanged at Anthropologie Europe stores.

What Happens If My Return Is Rejected?

If your return is rejected, it may not meet the return policy criteria. Ensure the item is in its original condition, with all tags and packaging intact. If you believe there’s been an error, please get in touch with Anthropologie’s customer support team for further assistance.

Are There Any Items I Can’t Return to Anthropologie?

Yes, certain items due to hygiene and safety concerns can’t be returned for refunds. These include Face + Body products if opened, used, or if the protective seal is not intact, underwear if the hygiene seal is not intact or any labels have been broken, swimwear if the hygiene seal is not intact or any labels have been broken, pierced jewelry if the seal has been tampered with or is broken, and face coverings if the seal has been tampered with or is broken.

Can I Return an Item to Anthropologie Without a Receipt?

While having the original receipt is preferred, Anthropologie understands that things don’t always go as planned. If you don’t have your receipt, get in touch with their customer support, and they’ll guide you through the return process.

Can I Return an Item to Anthropologie Without the Original Box?

While returning items in their original packaging, including the box, is recommended, Anthropologie understands that this may not always be possible. Contact their customer support for guidance on returning items without the original box.

Anthropologie’s return policy is a testament to their unwavering commitment to customer satisfaction. With a generous 60-day return window, the flexibility of international shipping, and a clear and hassle-free process, Anthropologie ensures that your shopping experience is a delightful one. Their attention to detail, from item condition to hygiene and safety, exemplifies their dedication to delivering top-quality products.

What sets Anthropologie apart is their understanding of real-world situations, as they are ready to assist you, even if you’ve misplaced your receipt or original box. Their customer-centric approach truly shines.

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