American Eagle Return Policy

Shopping online has become an integral part of our lives, offering convenience and a vast array of options. However, sometimes the products we receive might not meet our expectations, leading us to explore the return policies of the retailers we patronize. If you’re a fan of trendy clothing and accessories, American Eagle is likely on your radar. In this article, we’ll dive into the details of American Eagle’s return policy, ensuring you’re well-informed before making your next purchase.

Understanding the Return Process

Eligibility of Items

Before initiating a return, it’s essential to understand which items are eligible. Generally, American Eagle accepts returns of unworn and unwashed clothing, along with accessories and footwear. However, items such as underwear, swimwear, and earrings are often not eligible due to hygiene reasons. It’s crucial to check the product-specific return eligibility on their official website.

Timelines to Remember

American Eagle provides customers with a reasonable window for returns. Typically, you can initiate a return within 30 days from the date of purchase. This timeframe ensures that you have ample time to inspect the items received and decide if they align with your preferences.

Easy Online Return Process

American Eagle has streamlined the return process to make it as hassle-free as possible. Here’s a step-by-step guide to returning items:

  1. Initiate the Return: Log in to your American Eagle account and go to the “Order History” section. Select the items you want to return and specify the reason for the return.
  2. Print the Label: Once your return is authorized, you can print the prepaid shipping label. Attach it securely to the package you’re returning.
  3. Pack the Items: Place the items in their original packaging or any suitable box along with the packing slip.
  4. Drop-off or Pickup: You can either drop off the package at a local courier location or schedule a pickup, depending on the carrier.
  5. Tracking the Return: Keep an eye on the return package’s tracking status to ensure it reaches American Eagle’s return center.
See also  Zappos Returns

FAQs About American Eagle’s Return Policy

1. Can I Return Items Without the Original Packaging?

Yes, American Eagle understands that you might not always have the original packaging. However, using the original packaging helps ensure the items remain in good condition during transit.

2. Are Online Purchases and In-Store Purchases Subject to the Same Return Policy?

Yes, the return policy is consistent for both online and in-store purchases. You can follow the same process outlined above for returns, regardless of where the purchase was made.

3. How Long Does It Take to Process Returns?

Once American Eagle receives your return, it typically takes about 7-10 business days to process the return and issue a refund. The refund will be credited to your original payment method.

4. Can I Exchange Items Instead of Returning Them?

At the moment, American Eagle’s policy doesn’t support direct exchanges through the return process. However, you can return the unwanted item and place a new order for the desired item.


American Eagle’s return policy is designed with customer satisfaction in mind. Their straightforward online return process and reasonable return windows ensure that shopping with them remains a positive experience, even if the products don’t quite meet your expectations. By adhering to their guidelines and keeping the FAQs in mind, you can confidently shop for the latest fashion trends while knowing that the option of a hassle-free return is always available.

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